Little Seed Counseling, PLLC.
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                  Frequently Asked Questions from Little Seed Counseling Clients

                                                                           For Payment Information & Fees See Below
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The Little Seed Counseling team is happy to help if you have questions about the therapy process. We want you to feel confident and comfortable moving forward when you’re ready to schedule counseling sessions with us in our Greensboro, NC office. You can also read the answers to some of the frequently asked questions we hear from our Little Seed Counseling clients on this page.

How do I Make an Appointment? Do I Need to Fill Something Out Before We Meet?
You can book your appointment through links on the home page and throughout this website. You can also reach out to us directly if that feels more helpful to you. You can call (336) 405-8583 or email jena@littleseedcounseling.com. We use a secure practice management system called Simple Practice to obtain and store your information. We will ask you to fill out a few forms and sign a professional disclosure form prior to arriving to your session. We are available to help you with this if you have questions. In addition, if you are utilizing Telehealth, you will need to download Google Meet. 

​Is Therapy Private?
For the most part, yes. We always inform clients about what information can be shared. There are a few situations where your information may be disclosed, which will be discussed in the professional disclosure received during the intake process. In most cases, if you are a not a harm to yourself or others, your information is kept confidential. It is important to read the professional disclosure thoroughly, so you are aware of those situations where your information may be shared to ensure your safety. In addition, many do not know that, by using your health insurance, we are required to provide a diagnosis and case notes to your insurance company. This information becomes part of your medical record. If you do not want this information to be shared with your insurance company, please choose to pay out of pocket.

Do You Only Treat Trauma, Addiction, and Grief?
We treat all sorts of things (anxiety, depression, mood disorders), but our therapist, Jena Plummer, specializes in trauma, addiction, infertility, and grief because they require a knowledge base and skills that she has worked on extensively through her education and professional career. Jena chose to specialize so her clients can feel confident that she has mastery in these areas. As an example, you wouldn't go to your general doctor if you needed to have surgery on your foot – you would be referred to someone who understands how best to treat you. Therapy works in the same way!

If you have any concern about whether or not we would be a good fit, Jena is happy to offer a free 15 minute consultation. Please reach out!

Is Couples Therapy About Deciding Who is Right and Who is Wrong?
Not at all. Jena works with couples who are tired, frustrated, angry, and overwhelmed. Her job as your therapist is to help foster communication between partners. We use the Gottman Method, which provides skills that you can take with you to use outside of the office. We don't believe it is helpful to act as "judge and jury," during couples counseling sessions. Instead, the role of a therapist is to help you to understand what needs work in your relationship, how to foster an attitude of appreciation, and how to communicate in a way that helps bring you together rather than apart.

Where are You Located?

We are located at 515 College Road; Greensboro, NC 27410 in the Guilford Square Building. We are on the second floor.

Get Started Working With Us Today!

Please feel free to reach out to the Little Seed Counseling team in Greensboro, NC. We respond quickly (within 24 hours), and our team will always do whatever we can to make the scheduling and intake process simple. We’re here to help!
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​​                                                                                              Request Appointment
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* This is subject to change based on the progression of COVID-19. In order to meet in office, you will need to sign a COVID-19 waiver, wear a mask and socially distance. This will not be an option until mid-October. 
Request Appointment
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Payment & Policy Information

​Payment Methods: 
I currently accept the following payment methods: cash, check, all major credit cards, Venmo & HSA/FSA cards. Payment is due at the time of service. 

Out of Pocket Rates

Service
Price
Initial Diagnostic Interview - Individual
$150
Standard 45-50 minute Individual Session
$100
Couples Initial Diagnostic Interview
$150
Standard 45-50 minute Couples Session
$125
Non-Client Consultation
$250



Insurance:    I am considered an in-network provider with Blue Cross Blue Shield of North Carolina and State Health Plan.

In order to find out your coverage, I will need your insurance information no less than 48 hours before your appointment. 

It will be important for you to determine  your coverage for psychotherapy. After your insurance is billed, you will be responsible for any remaining balance that is not paid by your insurance company.  If you use insurance, please note that in order to submit a claim,  a diagnostic code is required . Some clients choose not to utilize insurance for this reason.

​Paying out-of-pocket prevents your diagnostic information from being shared with your insurance company. 

Late/Cancellation Policy: We request 24 hours’ notice for cancellations. Cancellations made prior to this window are rescheduled without a fee as this gives me time to offer that appointment to another client. No-shows or cancellations made within less than 24 hours will incur a $100 fee which will need to be paid prior to or at the beginning of the next session. I offer services in an online format through HIPAA- compliant software for clients who meet the requirements. If a client chooses to utilize this option, the cancellation fee will not be incurred. 







If you are in a life threatening situation, call the National Suicide Prevention Lifeline, a free, 24-hour hotline, at 1-800-273-8255. Your call will be routed to the crisis center near you. If your issue is an emergency, call 911 or go to your nearest emergency room.​


  • Home
  • About
  • Are We RIght for You?
    • Couples Counseling
    • Individual Counseling >
      • Specialities >
        • Addiction & Codependency
        • Trauma & PTSD
        • Infertility Counseling
  • FAQs
  • Tools & Resources
  • BLOG
  • Groups
  • Contact