Answer to Common Therapy Questions

We are a group practice based in Greensboro and serving the entire state of North Carolina. Our physical office is located at 515 College Road, Suite 6 Greensboro, NC 27410. We are in the Guilford Square building on the top floor.

Our clinicians, Jena Plummer, Jennifer Rowe, Cynthia McSwain and our intern Allie Hoyt see clients in office and online. Our clinician, Megan Bolger, is telehealth only.

Initial intake Appointment & Treatment Planning Assessment: $150 Subsequent Sessions: $125 per session Session with a Clinical Intern: $35 per session Clinical Supervision: $125 per session EMDR or Brainspotting Intensives 2- Hour Jump Start - $300 4-Hour Half-Day Intensive - $550 6-hour Full-Day Intensive- $1050 We take FSA/HSA cards, credit/debit cards, & Venmo payments. All fees are due on the date of service.

We are in network with a limited amount of commercial health plans. At this time, our clinicians can take the following insurance plans: Jena: BCBS, Aetna, United Healthcare Jennifer: BCBS, Aetna Megan: BCBS, Aetna Cynthia: BCBS, Aetna, UHC, UMR, Cigna Taryn: BCBS, Aetna, Cigna, (UHC coming soon) Rithy: BCBS (coming soon), Aetna If you pay out of pocket, we are able to provide a Superbill for you to submit to other insurance providers to go towards your out-of-network deductible. We can never guarantee that your sessions will be covered or reimbursed in any way, shape or form. In order to submit a claim towards your insurance, you must meet criteria for a mental health diagnosis. EMDR & Brainspotting Intensives are fee-for-service only. Traditional EMDR or Brainspotting can be billed through insurance. ADHD assessments will depend on your insurance benefits.

As long as you need to! We are not trying to be snarky, but this answer depends on a lot of factors. On average, most people see significant changes in therapy after 15-20 sessions. This depends on the severity of your symptoms and the type of treatment needed. We want to see you meet your goals and leave us eventually! That’s the point of therapy and our main priority — we want you to feel better!

If you don’t have health insurance or you plan to pay for health care bills yourself, generally, health care providers and facilities must give you an estimate of expected charges when you schedule an appointment for a health care item or service, or if you ask for an estimate. This is called a “good faith estimate.” A good faith estimate isn’t a bill The good faith estimate shows the list of expected charges for items or services from your provider or facility. Because the good faith estimate is based on information known at the time your provider or facility creates the estimate, it won’t include any unknown or unexpected costs that may be added during your treatment. Generally, the good faith estimate must include expected charges for: • The primary item or service • Any other items or services you’re reasonably expected to get as part of the primary item or service for that period of care. The estimate might not include every item or service you get from another provider or facility, even if some items or services may seem connected to the same service. For example, if you’re getting surgery, the good faith estimate could include the cost of the surgery, anesthesia, any lab services, or tests. In some cases, items or services related to the surgery that are scheduled separately, like certain presurgery appointments or physical therapy in the weeks after the surgery, might not be included in the good faith estimate. You’ll get a separate good faith estimate when you schedule those items or services with the provider or facility, or if you ask for it. Your right to a good faith estimate Providers and facilities must give you the good faith estimate: • After you schedule a health care item or service. If you schedule an item or service at least 3 business days before the date you’ll get the item or service, the provider must give you a good faith estimate no later than 1 business day after scheduling. If you schedule the item or service OR ask for cost information about it at least 10 business days before the date you get the item or service, the provider or facility must give you a good faith estimate no later than 3 business days after you schedule or ask for the estimate. • That includes a list of each item or service (with the provider or facility), and specific details, like the health care service code. • In a way that’s accessible to you, like in large print, Braille, audio files, or other forms of communication. Providers and facilities must also explain the good faith estimate to you over the phone or in person if you ask, then follow up with a written (paper or electronic) estimate, per your preferred form of communication. Keep the estimate in a safe place so you can compare it to any bills you get later. After you get a bill for the items or services, if the billed amount is $400 or more above the good faith estimate, you may be eligible to dispute the bill.

Internship is required for all clinical mental health counseling programs. Our interns are graduate students currently enrolled in accredited programs including counseling, rehabilitation counseling and social work in the state of North Carolina. Interns have finished- or are about to finish- all required coursework from their graduate programs, and are working towards completing internship hours so that they can pursue licensure in a mental health field. Here at Little Seed, Clinical Student Interns have the same expectations as other clinicians on the team, including maintaining a caseload and completing administrative tasks. However, interns execute these expectations on a smaller scale with more one-on-one support and monitoring by our licensed clinicians. In this case, Jena Plummer is our clinical supervisor and works in close contact with our interns helping them to learn both the mental health and business side of private practice.

Working with a Clinical Student Intern is like being able to work with multiple providers simultaneously! Interns receive required weekly clinical supervision from Jena. Jena is a dually licensed clinical mental health counselor and clinical addiction specialist. She has multiple certifications in specialty areas and has taken additional coursework in how to support interns through this process. Additionally, interns are under the supervision of professors in their graduate programs. Everything discussed between an intern and supervisor remains confidential; you can be assured of your privacy. Our interns also receive feedback from Jena about their work with individual clients. This collaboration allows exposure to many different therapeutic styles & techniques which translates to you having a provider who is able to meet your concerns from a variety of clinical lenses! No identifying information about a client is shared during consultations. Interns are also still working with the newest research which means you will benefit from the most up-to-date techniques in your sessions.